FLASH: Important Update Regarding Preauthorizations

We know many of you are actively attending training and reviewing current workflows in preparation for our upcoming preauthorization requirements.  Our partnership with eviCore is progressing as expected, and we’re looking forward to improved turnaround times for our members and providers.

Note: Your Health Alliance for providers will be ready to process the new preauthorization requests on May 22 for dates of service of June 1 and after. We had originally shared that you could begin submitting preauthorizations on April 24, so please make note of this new date.

Continue to follow the current processes for preauthorizations today through May 31. The genetic testing module within eviCore will also be rolled out at a later date, and training will be available beforehand. In the meantime, continue to submit preauthorization requests related to genetic testing as you do today.

Thank you, and please share this update with all staff responsible for submitting preauthorizations.