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FLASH: More eviCore Preauthorization Online Training Sessions

June 27, 2017

Starting in August, eviCore will begin managing additional preauthorization services for our commercial and Medicare members.

For dates of service on or after August 1, you must request preauthorizations through eviCore on Your Health Alliance for providers. You can start using eviCore to submit these requests on July 14.

These additional, hour-long training sessions will go over how to submit preauthorization requests to eviCore and how to access tools and resources, including a quick reference guide.

Medical Oncology

Anyone who is responsible for submitting Medical Oncology preauthorization requests for our members should register for one of these online training sessions:

Preauthorization: Health Alliance Medical Plans – Medical Oncology

  • Tuesday, July 11 at 3 p.m. CST
  • Thursday, July 20 at 11 a.m. CST
  • Wednesday, July 26 at 9 a.m. CST

Radiation Therapy

Anyone who is responsible for submitting
Radiation Therapy preauthorization requests for our members should register for one of these online training sessions:

Preauthorization: Health Alliance Medical Plans – Radiation Therapy

  • Wednesday, July 12 at 9 a.m. CST
  • Monday, July 17 at 1 p.m. CST

Musculoskeletal Services: Pain/Joint/Spine and MSK Therapies

Anyone who is responsible for submitting Pain/Joint/Spine and/or PT/OT/ST preauthorization requests for our members should register for one of these online training sessions:

Preauthorization: Health Alliance Medical Plans – Musculoskeletal Services

  • Thursday, July 13 at 11 a.m. CST
  • Tuesday, July 18 at 10 a.m. CST
  • Friday, July 28 at 3 p.m. CST

Sleep Management

Anyone who is responsible for submitting Sleep Management preauthorization requests for our members should register for one of these online training sessions:

Preauthorization: Health Alliance Medical Plans – Sleep Management

  • Monday, July 10 at 2 p.m. CST – DME Providers Only
  • Friday, July 14 at 10 a.m. CST
  • Wednesday, July 19 at 11 a.m. CST
  • Friday, July 21 at 9 a.m. CST – DME Providers Only
  • Thursday, July 27 at 1 p.m. CST

How to Register

  • Once you’ve picked a session, go to eviCore.webex.com.
  • Choose the Training Center tab from the top menu.
  • Find the date and time of the session you want to attend in the Upcoming tab. All of the training sessions are named according to their specialty area, which are in the above sections before the training times.
  • Choose Register.
  • Enter your registration information.

Attending Your Online Training Session

After you’ve registered, you’ll get an email that includes:

  • The toll-free phone number and pass code you’ll need for the session’s audio
  • A link to the online session
  • The session password

Save this registration email to access your session, and don’t forget to mark your calendar and ensure you’ll be able to fully participate in the session.

You can also access the presentation materials by using the eviCore Resources link in the Forms & Resources section of Your Health Alliance for providers. Or you can get a copy of the presentation slides by emailing ProviderRelations@evicore.com.