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Midwest December Newsletter 2021

Wishing You a Happy Holidays It’s hard to believe, but 2021 is almost in the rearview mirror. We simply can’t thank you enough for all you’ve done this past year to help keep our members healthy. You always go above and beyond to provide exceptional care, and we deeply value working with you. We wish you a happy and healthy holidays, and we hope you have an opportunity to rest, recharge, relax – and realize just how much you’ve accomplished this past year. Thank you.

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FLASH: No Surprise Act and Update to Changes in Utilization Management During COVID-19

The No Surprise Act Requires Providers to Update Their Directory Information

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FLASH: Coding for Colorectal Cancer Screening

Health Alliance™ is committed to continuous improvement. As a result, a team of Medical Directors and coding experts have adjusted our processes to accurately activate cost-share waiver and proper provider reimbursement for our Colorectal Screening Tests that meet the requirements of a preventative service as outlined below.

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FLASH: Claims Processing Changes for Laterality Coding

Effective January 3, 2022, Health Alliance™ will be updating their coding system that will change the way ICD-10 laterality claims are processed. This will affect all claims submitted once the edit is turned on and is not date of service driven.

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FLASH: REMINDER – Provider Satisfaction Survey

In an effort to provide quality service to the physicians and staff serving our members, Health Alliance™ Medical Plans is providing a Satisfaction Survey for your completion. It is important that we understand how Health Alliance Medical Plans impacts your office and practice on a daily basis. Surveys were mailed to 2,000 randomly selected provider’s offices recently.

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