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Carle October Newsletter 2021

As the Seasons Turn It’s hard to believe it’s already autumn. Throughout our communities, the leaves are changing colors, temperatures are cooling and days are getting shorter. Autumn in particular reminds us how things change, whether we like it or not. Two things that don’t change – your steadfast and outstanding care for our members’ health, and our commitment to helping you every way we can. Thanks for all that you do. And know that we’re always here for you – now, throughout autumn and across all four seasons.

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FLASH: Important Reminder About Creating Your Provider Account

As a friendly reminder, when creating a new account on our website, you should be selecting the Health Care Professional tab from the menu. Then you’ll choose your role of either Provider or Office Personnel. You should not be selecting 'Member' as your role. If you’re both a provider (or office personnel) and a member of one of our health plans, you’ll have two separate accounts:

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FLASH: Oxygen Prior Authorization Update

Health Alliance™ is pleased to announce that effective immediately, we will provide coverage for oxygen equipment and supplies beyond 36 months, if medically necessary, for all lines of business.

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FLASH: Skilled Nursing Facility Updated Checklist and Fast Pass for Authorization

Health Alliance™ and Health Alliance Northwest™ allow Fast Pass Skilled Nursing Facility (SNF) authorization for qualified members.

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FLASH: eviCore Enhancement Resource Training and Prior Authorization Updates

Don’t miss out on our online training sessions! As a physician-led organization, we take our responsibility to the providers in our communities seriously. Our Provider Relations teams are always here for you, and they’re constantly working hard to find new ways to make your job easier. With this goal in mind, we’re excited to announce our refreshed eviCore training sessions. These are built to give you valuable information and resources to make working with eviCore easier, faster and more collaborative.

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