FLASH: Important Reminder About Creating Your Provider Account

As a friendly reminder, when creating a new account on our website, you should be selecting the Health Care Professional tab from the menu. Then you’ll choose your role of either Provider or Office Personnel. You should not be selecting ‘Member’ as your role. If you’re both a provider (or office personnel) and a member of one of our health plans, you’ll have two separate accounts:

• One is your Member Account, using your own personal email. This is for your own personal healthcare. It’s where you can find hospitals and pharmacies covered by your plan, check your spending, get estimates on treatments, pay bills and check claims.
• Your second account will be your Provider (or Office Personnel) Account, using your work email.

We want to get you set up as quickly as possible – and don’t want to delay your ability to connect to our provider partner resources – so we encourage you to be careful to create the correct type of account. As always, reach out to us if you have any questions, and thank you for all that you do.