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FLASH: OSF Leaving Triple Option Plans

Recently, the contract between OSF HealthCare and Health Alliance came up for review between the two organizations. Health Alliance strives to offer a competitive product in the market with a tiered structure where there is reduced cost-sharing for patients when they see a Tier 1 provider. As such, there are certain contract terms that must be met to keep the product competitive in the market.

Health Alliance recently engaged with OSF HealthCare to actively reach contract terms that were reasonable for both sides. The result is a new agreement being completed that will allow OSF HealthCare to be in the Health Alliance network as it is today, with one exception. As of January 1, 2024, OSF HealthCare will be out of network for the Health Alliance™ and Simplete® tiered employer group plans. OSF HealthCare remains in all our other product networks.

If you are asked by one of your patients, please refer them to the customer service number that is on the back of their ID card. The customer service team can answer any questions that patients may have as it relates to this change in product offerings that Health Alliance will have in the future.

Thank you for all you do for your patients and our members on a daily basis to provide the best care.