FLASH: Provider Update Transition
February 26, 2021Effective immediately:
The information in our provider directories is key to ensuring your Health Alliance patients can easily reach you. Members use the directories to search for new providers, get directions to clinics and find contact information to schedule appointments. CMS and Departments of Insurance require that providers review and update their information in a timely manner or whenever there are significant changes.
Health Alliance is excited to announce that you now have the additional help and support from the Provider Data Integrity (PDI) Team who’ll be assisting with processing provider updates. The PDI team will be responsible for the management of provider additions, terminations and demographic data for all providers in the Health Alliance Network.
The new address to send provider updates is Provider.Updates@healthalliance.org. Your Provider Relations Specialist will continue to be your contact for all other inquiries (i.e. claims denials, prior authorization questions, etc.).
If you have any questions regarding this exciting transition, please do not hesitate to reach out to your Provider Relations Specialist.