FLASH: New Clear Coverage Usage Requirements

Clear Coverage, the program used to request preauthorization, has new minimum usage requirements. Please ensure your computer and software meet these requirements so you can continue using Clear Coverage without issues.

Browser Support

Use any of these recommended Web browsers:

• Internet Explorer 11 or higher
• Google Chrome version 47 or higher
• Mozilla Firefox version 42 or higher

You will also need Adobe® Flash® Player 17 or higher installed. Most browsers have the Flash Player installed, but you can check which version you have installed.

If you do not have Flash Player installed or have an older version, please upgrade to Flash Player 17 or higher.

Adobe Reader

Clear Coverage generates PDF files. In order to view and print PDFs, Adobe Reader^® is required. Please download Adobe Reader if you don’t already have it.

Screen Resolution

Clear Coverage requires a screen resolution of 1024 x 768 pixels. It will function with smaller screen resolutions, but you will have difficulty scrolling to all the buttons. For optimal viewing, use a monitor that supports a screen size of 1024 x 768, and change your screen resolution to 1024 x 768 or greater.