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FLASH: Preauthorization Extended Due to COVID-19 and Provider Portal Issues Resolved

Preauthorization Extended Due to COVID-19 Due to the likelihood of elective procedures, testing and provider office visits being postponed due to COVID-19, Health Alliance will extend all preauthorizations from 90 days to 180 days. This includes preauthorizations made through eviCore and preauthorizations for DME. If you have questions, contact your provider relations specialist.

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FLASH: Coronavirus (COVID-19) Updates – A Message from Dr. Good

The last week has moved fast with information about the coronavirus (COVID-19) and the spread of the infection to states in our service area, including Washington, Iowa, Indiana, Ohio and Illinois. Every effort is being made by medical and political leaders to contain and flatten the curve of infection. This has included limiting access to ambulatory and elective procedures, self-isolating persons with symptoms or exposure, general social distancing (>6 feet for < 10 minutes) and reducing the frequency that people need to be exposing themselves to the potential viral spread.

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FLASH: Health Alliance and Health Alliance Northwest Waiving Cost Sharing for COVID-19 Testing*

Health Alliance announced today that it will waive cost sharing for COVID-19 testing for members of all group and individual fully-insured plans in all states, as well as members in all Medicare Advantage Plans and the Federal Employees Health Benefits (FEHB) Plan. Health Alliance will cover, with no member cost share, the appropriate medically necessary diagnostic testing for COVID-19, where it is not covered as part of the Public Health Service response. At this time, the Centers for Disease Control and Prevention (CDC) continues to pay for the laboratory tests.

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FLASH: Coronavirus (COVID-19) Information and Updates

With an increasing number of people in the U.S. diagnosed with COVID-19, we’re working closely with local, state and federal health partners to keep our members and providers informed. Teams throughout our nation are taking preventive steps to limit the spread of the novel coronavirus and manage the treatment of COVID-19.

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High Cost Medical Drug Policy

Friday February 28th, a letter was mailed to Health Alliance contracted providers in Illinois and other Midwestern states notifying them of a new policy governing reimbursement for high cost medical drugs administered in a medical setting. This policy will go into effect June 1, 2020.

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