We received notice that atenolol, a common blood pressure medication, is on a national backorder, and all manufacturers are having supply issues. As a result, pharmacies in our service areas have been running out of the medication and calling providers for substitutions.
Last week, we sent an InforMED flash about issues with submitting preauthorizations for DME providers. This issue has been resolved, and you should be able to submit preauthorization requests online for our members now.
Submitting Therapy Preauthorization Requests on eviCore Recently, there's been some confusion around therapy preauthorization (PA) requests on eviCore. This chart can help make sense of who you need to make preauthorization requests for and the timeframes for those requests:
eviCore on Your Health Alliance for providers is experiencing issues with letting DME providers submit preauthorizations. If you aren’t able to submit preauthorization requests for C-PAP and BI-PAP machines and supplies through eviCore, you should call them at 844-303-8452 to start cases.
Submitting Therapy Preauthorization Requests on eviCore Recently, there's been some confusion around therapy preauthorization (PA) requests on eviCore. This chart can help make sense of who you need to make preauthorization requests for and the timeframes for those requests: