Our provider directories are a key resource for our members to reach you. Members use them to search for new providers, get directions to clinics, and find contact information to schedule appointments.
We know many of you are actively attending training and reviewing current workflows in preparation for our upcoming preauthorization requirements. Our partnership with eviCore is progressing as expected, and we’re looking forward to improved turnaround times for our members and providers.
As discussed in the February webinars, starting in May, eviCore will begin managing additional preauthorization services for our commercial and Medicare members.
Preauthorization Updates We will be sharing regular updates about functionality changes to our preauthorization tools - Clear Coverage, eviCore, and Health Alliance preauthorization forms.
Infertility Preauthorizations Move Back to Your Health Alliance We will be reverting back to how infertility was preauthorized prior to eviCore, so you should submit requests on Your Health Alliance for providers and office personnel.