January 3, 2017
2017 Preauthorization Changes and Clarifications
In our October Newsletter, we notified you that hospitals need to notify us of any observation stays, effective January 1. These details clarify this requirement:
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December 19, 2016
Medicare Advantage members sometimes request procedures that aren't covered, such as nail trimmings, from their provider’s office. Our providers were requesting members sign Advance Beneficiary Notice (ABN) letters or other waivers of liability, which have members attest that they'll be financially liable for these non-covered services. CMS does not allow use of these forms prior to the services being rendered for Medicare Advantage plans. As a result of this rule, providers were absorbing the cost of providing non-covered services.
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December 6, 2016
2017 Preauthorization Changes and Clarifications
In our October Newsletter, we notified you that hospitals need to notify us of any observation stays, effective January 1. These details clarify this requirement:
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October 17, 2016
2017 Preauthorization and Notification Changes - Effective January 1, 2017
In addition to notifying Health Alliance for inpatient admission, facilities will need to begin notifying us of any observation stays.
You must notify us within 24 hours, or the next business day if it’s a holiday.
Online Claims Reprocessing Inquiries
We’ve moved claims reprocessing inquiries onto Your Health Alliance for providers.
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October 7, 2016
Changes Coming to Health Alliance Medicare
This year, we’re offering Medicare Advantage point of service (POS) plans rather than preferred provider organization (PPO) plans. Since these members are already your patients, the transition for you will be easy.
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