January 5, 2023
NOTICE TO PORTAL USERS REGARDING PRIOR AUTHORIZAITION VIA EVICORE OR ALTRUISTA/GUIDING CARE AND SINGLE SIGN-ON
With the recent change in provider portals on January 3, 2023 to Epic Tapestry Link, it has come to our attention that the single sign-on to external authorization vendors, Altruista/Guiding Care and Evicore, is no longer functioning. We've worked with Epic and our authorization vendors to come up with a temporary solution to this issue. In the meantime, we continue to work on a permanent solution where single sign-on will be restored within Epic Tapestry Link. In the interim please bookmark the link to Epic Tapestry Link to help facilitate this new workflow.
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December 20, 2022
Wishing You the Best This Holiday Season
As we celebrate the close of one year and the start of another, we want to thank you for all the world-class care you've provided our members throughout 2022. Your partnership is a gift we're truly grateful for this holiday season. We hope you and your staff - and your family, friends and loved ones - have an abundance of blessings, joy and good health. Thank you, as always, for all that you do.
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December 7, 2022
We’re excited to announce that Health Alliance™ is moving to a new provider portal on January 1, 2023. The new portal will be provided by Epic and will be called Epic Tapestry Link. We’ll be offering virtual training sessions beginning December 7 through December 16 to assist users with navigating the new portal and performing important tasks – such as requesting and tracking prior authorizations, checking the eligibility and benefits of your patients, reviewing claims status, and searching for specialists and other providers for referrals.
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October 20, 2022
Falling Into Gratitude
It's hard to believe we're already a month into fall. As the weeks ahead take us into Halloween, Thanksgiving and the many other traditions we celebrate this time of year, we want to once again celebrate you. Without our provider partners, our members could never get the high-quality, compassionate healthcare they depend upon. Thank you for being there for our members. For being there for us. Like the autumn freshness, you bring health and hope to so many.
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October 20, 2022
Falling Into Gratitude
It's hard to believe we're already a month into fall. As the weeks ahead take us into Halloween, Thanksgiving and the many other traditions we celebrate this time of year, we want to once again celebrate you. Without our provider partners, our members could never get the high-quality, compassionate healthcare they depend upon. Thank you for being there for our members. For being there for us. Like the autumn freshness, you bring health and hope to so many.
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