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FLASH: New Appeals Process Effective 8/1/2021

To maintain an organized and thorough provider appeals process, we continually review our own process efficiency as well as that of our provider community, and we also review the timeliness of appropriate resolutions.

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FLASH: Altruista-Guiding Care Upgrade

Altruista-Guiding Care will be undergoing a system upgrade beginning Friday, June 25th at 5:30 PM CST, 3:30 PM PST until 8:00 AM CST, 6:00 AM PST Monday, June 28th. The system will be unavailable during the upgrade and you won’t be able to submit Altruista prior authorization requests. Please hold your requests until the morning of Monday, June 28th.

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Reid June Newsletter 2021

Continued Gratitude It’s hard to believe it’s already June. With summer officially arriving and the year reaching its midpoint, we simply wanted to again express our deepest gratitude for all you do to keep our members healthy. The past 15 months have been anything but normal, and yet you’ve continued to provide top quality care and service for the families in our communities. Thank you. Your tireless work – and your dedicated partnership – inspire us.   

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Carle June Newsletter 2021

Continued Gratitude It’s hard to believe it’s already June. With summer officially arriving and the year reaching its midpoint, we simply wanted to again express our deepest gratitude for all you do to keep our members healthy. The past 15 months have been anything but normal, and yet you’ve continued to provide top quality care and service for the families in our communities. Thank you. Your tireless work – and your dedicated partnership – inspire us.  

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Midwest June Newsletter 2021

Continued Gratitude It’s hard to believe it’s already June. With summer officially arriving and the year reaching its midpoint, we simply wanted to again express our deepest gratitude for all you do to keep our members healthy. The past 15 months have been anything but normal, and yet you’ve continued to provide top quality care and service for the families in our communities. Thank you. Your tireless work – and your dedicated partnership – inspire us.

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