May 28, 2024
In order to streamline the prior authorization (PA) process for our providers, members, and staff, we're making the switch from fax to electronic submissions through our Tapestry Link portal effective 06/01/2024.
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April 18, 2024
Spring in Our Steps
Springtime – it’s a time when nature awakens around us and the world seems full of freshness, beauty, renewal and hope. Here at the health plan, we have an extra spring in our step this season – and it’s because of you. We’ve noticed all the hard work you’ve done recently to help our members receive the absolute best care, partnering with us and coordinating with the many resources we offer. We can’t thank you enough. It’s because of your skill, knowledge and dedication that our members are experiencing renewal, hope and vibrant health, just like the springtime blooming all around us.
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April 17, 2024
We’re pleased to announce that electronic funds transfer (EFT) payments to providers will be available this week. Each Tax ID Number must be registered with Zelis to receive EFT payments and 835 remittance files – otherwise you’ll continue to receive paper checks and remits. Please use the link below to get registered with Zelis:
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April 3, 2024
We are pleased to announce that payments to Providers via Zelis will start this week. Payments will be made via paper check and remittances. The checks and remittances will come together to Providers in one envelope/package. This week’s payments are expected to begin mailing by April 5. Electronic payments and 835 files will be available in the coming weeks.
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March 28, 2024
With the cyberattack at Change Healthcare, we’ve worked diligently to get options in place for providers to submit claims electronically. On March 12, we announced that we were live with Availity clearinghouse and we immediately began receiving EDI claims.
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