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Carle February Newsletter 2020

As It Relates to You Provider Relations Team Improvements We’re excited to announce the Provider Relations Team will be transitioning into external facing and internal facing roles.

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Northwest February Newsletter 2020

As It Relates to You Provider Relations Team Improvements We’re excited to announce the Provider Relations Team will be transitioning into external facing and internal facing roles.

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FLASH: Preauthorization Is Moving to Altruista/Guiding Care – Don’t Miss Out On Training

For dates of service on or after March 1, 2020, Clear Coverage and the Health Alliance portal will be replaced with a new preauthorization system called Altruista/Guiding Care. Providers and their office staff members are invited to join one of our upcoming webinars to learn more about Guiding Care. 

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FLASH: eviCore Closed in Observance of Martin Luther King, Jr. Day and HEDIS Chart Reviews Coming Soon

eviCore Closed in Observance of Martin Luther King, Jr. Day Our preauthorization vendor, eviCore, will be closed Monday, January 20, 2020, in observation of Martin Luther King, Jr. Day. Similarly to other holidays, cases can be initiated on the web, but eviCore call centers will be closed.

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FLASH: Health Alliance, Sarah Bush Lincoln Enter into a Contract for Health Plan Products

Beginning January 1, 2020 Health Alliance members can seek services at Sarah Bush Lincoln Health Center.  This includes individual and employer group products. The contract between Health Alliance and Sarah Bush continues for the Health Alliance Medicare Advantage plans as well.

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