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FLASH: 2016 Medicaid Provider Manual is Available

You can find the updated Health Alliance provider manual for Medicaid on the Forms & Resources page of Your Health Alliance.

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FLASH: New Provider Relations Specialist

Health Alliance welcomes Christina Dorsett to our provider relations specialist team. She is responsible for the Southern Illinois service area, which includes Alexander, Bond, Bureau, Clay, Clinton, Edwards, Franklin, Gallatin, Hamilton, Henry, Jackson, Jefferson, Johnson, Lawrence, Madison, Marion, Monroe, Perry, Randolph, Richland, Saline, St. Clair, Union, Wabash, Washington, Wayne, White, and Williamson counties. Christina is also responsible for the Deaconess Health Plan network, which includes Clay, Daviess, Dubois, Fountain, Gibson, Knox, Martin, Parke, Pike, Posey, Putnam, Spencer, Sullivan, Vanderburgh, Vigo, and Warrick counties. If you’re a provider in one of these areas, you can reach Christina at 217-337-8007 or [email protected].

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Midwest February Newsletter

HEDIS® Chart Reviews Coming Soon Each spring, Health Alliance collects data to determine how we measure up against national averages for the Healthcare Effectiveness Data and Information Set (HEDIS®). This data collection and analysis indicates where we need to focus our quality efforts and is required for National Committee for Quality Assurance (NCQA) accreditation. Successfully generating our HEDIS report depends largely on the cooperation we receive from provider office staff.

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Washington February Newsletter

HEDIS® Chart Reviews Coming Soon Each spring, Health Alliance collects data to determine how we measure up against national averages for the Healthcare Effectiveness Data and Information Set (HEDIS®). This data collection and analysis indicates where we need to focus our quality efforts and is required for National Committee for Quality Assurance (NCQA) accreditation. Successfully generating our HEDIS report depends largely on the cooperation we receive from provider office staff.

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FLASH: We Upgraded Our Secure Email System

On January 30, we upgraded our system for sending secure emails. The first time you received an email from a Health Alliance address with *secure* in the subject line, you had to set up an account to view the message. Now that we’ve upgraded, the next time you receive a secure email from a Health Alliance address, you’ll have to register for a new account again.

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