On January 30, we upgraded our system for sending secure emails. The first time you received an email from a Health Alliance address with *secure* in the subject line, you had to set up an account to view the message. Now that we’ve upgraded, the next time you receive a secure email from a Health Alliance address, you’ll have to register for a new account again.
As of January 6, Governor Rauner has declared the following Illinois counties state disaster areas after significant flooding.
As a reminder, Health Alliance follows the Medicaid guidelines for DME supplies.
The Illinois Department of Healthcare and Family Services has issued a statement that extends the due dates for IMPACT provider revalidation. The new due dates are as follows for individual providers and provider groups.
Clear Coverage, the program used to request preauthorization, has new minimum usage requirements. Please ensure your computer and software meet these requirements so you can continue using Clear Coverage without issues.